浙江省东阳中学2019-2020学年高二下学期期中考试英语试题

浙江省东阳中学2019-2020学年高二下学期期中考试英语试题

东阳中学2020年上学期期中考试试卷 ‎（高二英语）‎ 命题：吴珊珊 审题：陆海燕 本卷分为第Ⅰ卷（选择题）和第Ⅱ卷（非选择题），满分150分。考试时间120分钟。‎ 第Ⅰ卷（选择题 共95分）‎ 第一部分 听力（共两节，满分 30 分）‎ 第一节（共 5 小题；每小题 1.5 分，满分 7.5 分）‎ 听下面 5 段对话。每段对话后有一个小题，从题中所给的 A、B、C 三个选项中选出最佳选项， 并标在试卷的相应位置。听完每段对话后，你都有 10 秒钟的时间来回答有关小题和阅读下一小题。每段对话仅读一遍。‎ 例：How much is the shirt?‎ A. £19.15. B. £9.18. C. £9.15.‎ 答案是C。‎ 1. Where does the conversation take place?‎ A. In a lift. B. On a bus. C. In a company.‎ 2. What are the speakers talking about?‎ A. A computer game. B. An imaginary situation. C. A vacation by the sea.‎ ‎3. How does the man prefer to go to work?‎ A. By car. B. By train. C. By bus.‎ ‎4. What does the woman do?‎ A. A designer. B. A writer. C. A sales agent.‎ ‎5. What is the possible relationship between the two speakers?‎ A. Surgeon and patient. B. Waitress and customer. C. Manager and secretary.‎ 第二节（共 15 小题；每小题 1.5 分，满分 22.5 分）‎ 听下面 5 段对话或独白。每段对话或独白后有几个小题，从题中所给的 A、B、C 三个选项中选 出最佳选项，并标在试卷的相应位置。听每段对话或独白前，你将有时间阅读各个小题，每小题 5秒钟；听完后，各个小题将给出 5 秒钟的作答时间。每段对话或独白读两遍。‎ 听第 6 段材料，回答第 6 至 7 题。‎ 6. When will the man arrive in Chicago?‎ A. At 6:45. B. At 8:30. C. At 9:00.‎ ‎7. Why does the man choose a night flight?‎ A. To make a round trip. B. To get a better price. C. To have an early appointment.‎ 听第 7 段材料，回答第 8 至 10 题。‎ ‎8. How much has the man paid for his driving lessons?‎ A. $400. B. $140. C. $40.‎ ‎9. Why did the man fail his last driving test?‎ A. He hit something by accident.‎ B. He didn’t park his car properly.‎ C. He went through the red lights.‎ 10. What do we know about the man’s teacher?‎ A. He is cheaper. B. He is young. C. He has a big car.‎ 听第 8 段材料，回答第 11 至 13 题。‎ 11. What is the evidence of a mental problem?‎ A. One thinks life is difficult.‎ B. One’s daily life is disordered.‎ C. One gets the blues now and again.‎ 12. What caused the man’s problem?‎ A. breakup in love.‎ B. Over-use of drugs.‎ C. His family history of mental illness.‎ ‎13. What does the woman suggest the man do?‎ A. Think positively.‎ B. Have regular meals.‎ C. Do some exercise and activities.‎ 听第 9 段材料，回答第 14 至 16 题。‎ ‎14.What is the woman doing?‎ A. Making a complaint. B. Placing an order. C. Making an apology.‎ ‎15. What do we know about the shoes the woman received?‎ A. They arrived two days late.‎ B. The style makes the woman upset.‎ C. They are small for the woman’s feet.‎ ‎16. What is the man going to do?‎ A. Give the woman a discount.‎ B. Return the money to the woman.‎ C. Deliver another pair of shoes to the woman.‎ 听第 10 段材料，回答第 17 至 20 题。‎ 17. What will the students feel about the college life at first?‎ A. Disappointed and bored. B. Excited and anxious. C. Satisfied and worried.‎ ‎18. What will help the students know their goals clearly?‎ A. Walking around the campus.‎ B. Getting used to the college life.‎ C. Understanding the college’s requirements.‎ ‎19. What is the most important thing for the new students?‎ A. Ways of learning. B. Passing exams. C. Earning credits.‎ ‎20. Why does the speaker advise the students not to give up learning?‎ A. It can help them get college degrees.‎ B. It can help them improve their future life.‎ C. It can help them earn enough credits.‎ 第二部分 阅读理解（共两节）（共两节，满分35分）‎ 第一节（共10小题；每小题2.5分，满分25分） ‎ 阅读下列短文，从每题所给的A、B、C和D四个选项中，选出最佳选项，并在答题纸上将该项涂黑．‎ A With the average number of children in a British family falling beneath an average of 2.0, the population of the UK has been declining for quite a few years. The size of the British workforce is declining. This trend is quite worrying for the British economy．‎ There is a whole range of reasons accounting for the worrying trend. One of them is that British people are now having their children at a much older age than previously, meaning they have fewer years in which they can have children. Most young people today tend to choose to go to university first and build up work experience before getting desired jobs．‎ Expensive houses also play a part. Many young people are forced to stay with their parents early in their careers. So it’s not until people are about 30 years old that they can afford to buy their own home, and then they can start to think about settling down and having children．‎ So a British person manages to get a job, get a home and get married. Why isn’t he or she then having at least two children on average? The major reason is that it is relatively expensive to bring up a child in the UK. Usually both parents need to work to cover their living expenses, which means they then need to pay someone to look after their child during the day, such as nanny（保姆）or nursery school．‎ In addition, uncertainty in the global economy often affects British family size. In face of an economic downturn, young British find it more difficult to find jobs or keep their existing ones．This discourages them from having larger families. And with this much pressure on families, it’s no wonder that the divorce rate remains so high．‎ To save the British family, the government is taking active measures, for example, by increasing monthly Child Benefit money and offering increasing amount of government subsidy（津贴）for parents to claim. There are also laws allowing parents to take more time off work so that they can look after their children themselves rather than having to pay others to do it．‎ Let’s hope it’s not too late to save the British family. Otherwise, the British won’t have ‎ enough time, energy or money to have children. And where’s the fun in that？‎ 21. According to the author, what may account for the decrease of UK’s population？　 　‎ A．People’s choice of being single to acquire further education．‎ B．The trend for people to have children at a younger age．‎ C．Larger family size brought by weak global economy．‎ D．The relatively high expenses in raising children．‎ ‎22. What does the author mainly imply in the last paragraph？　 　‎ A．It is important to raise people’s awareness of saving the British family．‎ B．It is necessary to reduce subsidies for families and nursery schools．‎ C．It is urgent to handle the present serious situation．‎ D．It is difficult for parents to balance life and work．‎ ‎23. What is the best title for the passage？　 　‎ A．Disappearing Families B．Declining Economy C．Increasing Divorce D．Worrying Workforce B A scientist working at her lab bench and a six-month-old baby playing with his food might seem to have little in common. After all, the scientist is engaged in serious research to uncover the very nature of the physical world, and the baby is, well, just playing…right? Perhaps, but some developmental psychologists have argued that this “play” is more like a scientific investigation than one might think．‎ Take a closer look at the baby playing at the table. Each time the bowl of rice is pushed over the table edge, it falls to the ground——and, in the process, it brings out important evidence about how physical objects interact（相互作用）; bowls of rice do not float in mid-air, but require support to remain stable. It is likely that babies are not born knowing this basic fact of the universe; nor are they ever clearly taught it. Instead, babies may form an understanding of object support through repeated experiments and then build on this knowledge to learn even more about how objects interact. Though their ranges and tools differ, the baby’s investigation and the scientist’s experiment appear to share the same aim（to learn about the natural world）, overall ‎ approach（gathering direct evidence from the world）, and logic（are my observations what I expected?）．‎ Some psychologists suggest that young children learn about more than just the physical world in this way——that they investigate human psychology and the rules of language using similar means. For example, it may only be through repeated experiments, evidence gathering, and finally overturning a theory, that a baby will come to accept the idea that other people can have different views and desires from what he or she has, for example, unlike the child, Mommy actually doesn’t like Dove chocolate．‎ Viewing childhood development as a scientific investigation throws light on how children learn, but it also offers an inspiring look at science and scientists. Why do young children and scientists seem to be so much alike? Psychologists have suggested that science as an effort——the desire to explore, explain, and understand our world——is simply something that comes from our babyhood. Perhaps evolution（进化）provided human babies with curiosity and a natural drive to explain their worlds, and adult scientists simply make use of the same drive that served them as children. The same cognitive（认知的）systems that make young children feel good about figuring something out may have been adopted by adult scientists. As some psychologists put it, “It is not that children are little scientists but that scientists are big children.”‎ 24. According to some developmental psychologists，　 　．‎ A．a baby’s play is nothing more than a game B．scientific research into babies’ games is possible C．the nature of babies’ play has been thoroughly investigated D．a baby’s play is somehow similar to a scientist’s experiment ‎25. We learn from Paragraph 2 that　 　．‎ A．scientists and babies seem to observe the world differently B．babies seem to collect evidence just as scientists do C．babies are born with the knowledge of object support D．scientists and babies often interact with each other ‎26. Children may learn the rules of language by　 　．‎ A．exploring the physical world B．investigating human psychology C．repeating their own experiments D．observing their parents’ behaviors C I had been living in a whirl: studying the organ at the University of Arizona, conducting a speech clinic in town, and teaching a class in musical appreciation at the Desert Willow Ranch, where I was staying. I was going to parties, dances, horseback rides under the stars. One morning I collapsed. My heart! “You will have to lie in bed for a year of complete rest,” the doctor said. He didn’t encourage me to believe I would ever be strong again．‎ In bed for a year! To be invalid——perhaps to die! I was terror-stricken! Why did all this have to happen to me? What had I done to deserve it? I swept. I was bitter. But I did go to bed as the doctor advised. A neighbor of mine, Mr. Rudolf, an artist, said to me: “You think now that spending a year in bed will be a tragedy. But it won’t be. You will have time to think and get acquainted with yourself. You will make more spiritual growth in these next few months than you have made during all your previous life.”‎ I became calmer, and tried to develop a new sense of values. I read books of inspiration. One day I heard a radio commentator say: “You can express only what is in your own consciousness.” I had heard the words like these many times before, but now they reached down inside me and took root. I determined to think only the thoughts I wanted to live by: thoughts of joy, happiness, health. I forced myself each morning, as soon as I awoke, to go over all the things I had to be grateful for. No pain. A lovely young daughter. My eyesight. My hearing. Lovely music on the radio. Time to read. Good food. Good friends. I was so cheerful and had so many visitors that the doctor put up a sign saying that only one visitor at a time would be allowed in my cabin——and only at certain hours．‎ Nine years have passed since then, and I now lead a full, active life. I am deeply grateful now for that year I spent in bed. It was the most valuable and the happiest year I spent in Arizona. The habit I formed then of counting my blessings each morning still remains with me. It is one of my most precious possessions．‎ 27. The writer had to lie in bed for a year because　 　．‎ A．she was terror-stricken at that time B．she had a serious heart-attack C．she was worn out because of hard work D．the doctor wanted her to do so ‎28. When told to lie in bed to take a year’s rest, the writer　 　．‎ A．was very grateful to the doctor B．became very worried C．turned to a neighbor Mr. Rudolf for help D．thought of her bitter experiences in the past ‎29. The reason why the writer said “I am deeply grateful now for that year I spent in bed” lies in that　 　．‎ A．she led a very comfortable life that year B．she became used to lying in bed C．she perfectly recovered from her illness D．she came to know how to lead an active life ‎30. The writer told us of her story mainly to　 　．‎ A．tell us that we should be grateful for what we have had B．introduce herself to us because she was wise and kind C．explain that lying in bed for a long time is not a terrible thing D．encourage us to achieve as much as we can 第二节（共5小题；每小题2分，满分10分） ‎ 根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。‎ Ways to Fight and Overcome Laziness You read productivity tips, you’ve used a million to-do list apps, and you promise yourself every month that you’re going to start being productive, but it never happens. Here’s how to break the cycle when you feel like your problem is just laziness．‎ Simple things first: It’s important to get started with the task you’re willing to perform in order to fight laziness．　 31 Doing so will help you to break your inner resistance．‎ Step﹣by﹣step： 32 And it will keep us motivated to perform these tasks one after the other in a relaxed manner. Once you have completed one sub-task you can tell yourself that you’re on a roll and that you will soon have finished the next sub-tasks as well．‎ Remove distractions: Whatever it is that distracts you (TV, the Internet, etc.), remove it! ___33____　 　 Make sure that once you have started with one of your tasks, you will not get distracted from it by any means．‎ Reward yourself：Every time you manage to overcome laziness and successfully complete a task you should reward yourself，as this will give you positive feeling about making efforts to get things done._ _34　 Little reward for small efforts and vice versa（反之亦然）．‎ Don’t give up: It’s one thing to find your motivation. 35 　 Rather than letting difficulties demotivate you, see them for what they are and refuse to be beaten by them. You’re not alone and staying focused on working through challenges is one of the best ways to fight them．‎ A．Turn off distractions and focus on your goals．‎ B．Just make sure to adapt the reward to the efforts you made．‎ C．A list of weekly goals will help you stay focused and motivated．‎ D．A method that helps you do so is to start with the simple things first．‎ E．Occasional rewards will sweeten the tasks and help keep you on track．‎ F．But it’s quite something else to keep it going when running into difficult problems．‎ G．Breaking down tasks into smaller tasks helps us to reduce the pressure of deadlines．‎ 第三部分 语言运用（共两节，满分45分）‎ 第一节 （共20小题；每小题1.5分，满分30分）‎ 阅读下面短文，从短文后各题所给的A、B、C和D四个选项中，选出可以填入空白处的最佳选项，并在答题纸上将该项涂黑。‎ This year marked my five-year violin anniversary. Five years ago I entered a music shop and asked, “Do you 　 36 　 violin lessons?” I was standing in a room filled with beautiful ____37___ and felt like a stranger in a new land. I had little 　 38 　 in playing the violin although I had loved violin music for years. I wanted to learn to play it at that moment．‎ The music shop signed me up for 　 39 and it soon became clear to me how 40 it was for a novice（新手）to learn to play the violin. I once watched a skilled violinist play and it looked simple. Actually, it was more difficult than I had expected. Little did I know there was nothing natural about the 　 41 　 in which one held the instrument. There was no margin（偏差）for error——a 42 　 　misplaced finger sends a note out of tune. If I had known how challenging it would be, I might never have started. However, my love for violin ‎ music 43　 all the difficulties. Though it was a big challenge, I made it at last. I won first place in the violin contest in our city last year．‎ Looking 44 　 the past five years with my violin, I realized I’ve learned much more than how to make music. I believe mistakes are not 　 45 . They are pointing you toward where to 　 46 　your attention. Besides, you’d better not 　 47 　 yourself with others. If you find you’re not as good as someone, you will feel depressed. If so, remember ____48　 you started. For me, it was because I loved the violin music and it made me happy. What’s more， remember that developing a new skill 49　 　repetition. The more you practice, the more you learn. Progress happens even when you are taking 　 50 　 baby steps（like practicing for a few minutes at a time）. Take the time to celebrate your successes. When you _____51__ something you’ve been working on, acknowledge it with a “Yay me! Look what I did!” Give yourself 　 52 　 for what you’ve learned and enjoy your achievement, which will lead you to the next accomplishment．　 53 　，you need to persevere（坚持不懈）no matter how difficult the situation is. I firmly believe these lessons 　 54 　 anything we take on．‎ Learning something new isn’t always easy. Sometimes its more demanding than you expected, but you are 　 55 　 rewarded in more ways than you could have imagined for the trying．‎ 36. A．prepare B．offer C．promise D．support 37. A．treasures B．machines C．instruments D．sculptures 38. A．experience B．patience C．consideration D．imagination 39. A．travels B．contests C．performances D．lessons 40. A．challenging B．practical C．meaningful D．convenient 41. A．stage B．event C．relation D．position 42. A．fairly B．properly C．slightly D．equally 43. A．conquered B．expected C．discovered D．suffered 44. A．up to B．back on C．down on D．forward to 45. A．failures B．excuses C．lies D．solutions 36. A．record B．organize C．escape D．focus 37. A．inspire B．share C．compare D．adjust 38. A．what B．that C．how D．why 39. A．improves B．introduces C．requires D．guides 40. A．broad B．tiny C．proud D．fresh 41. A．introduce B．design C．contribute D．accomplish 42. A．surprise B．respect C．credit D．warmth 43. A．After all B．In conclusion C．In brief D．Above all 44. A．lead to B．apply to C．respond to D．occur to 45. A．richly B．carefully C．formally D．willingly ‎ ‎ 第Ⅱ卷（共55分）‎ 第二节 语法填空（共10小题；每小题1.5分，满分15分）‎ 阅读下面材料，在空白处填入适当的内容（1个单词）或括号内单词的正确形式。‎ Nothing in this world can be achieved without effort. Mozart wasn’t born ____56_____　 　composer. He practiced the piano from the age of three and bean composing at the age of five. Jami Hendrix 　 57 　（use） to walk around his house with a guitar and play 　 58 　to eight hours a day. As a child, Jimi used to listen to his father’s blues records alone with a broom 　 59 　（pretend）to play it like a guitar．　 60 　 of them had their gift just given to them at birth. They had to work 61　 （true） hard and discover that they had a gift．‎ Another example is Albert Einstein, the father of modern physics. He 　 62 　（tell） that he would never be a 　 63 　（succeed）at any time. But he believed in himself, and he persevered with his studies　 64 　his own．‎ I’m not trying to say that everyone can be Mozart or Einstein if they just spend a lot of time dong something. But, with effort and passion, one can achieve a great deal. Without those things, you’re not going to achieve much. Luck comes to these　 65 　 prepare for it．If you do something you love, don’t let little bumps along the road stop you．‎ 第四部分：写作（共两节，满分40分）‎ 第一节：应用文写作（满分15分）‎ 假如你是李华，你们的外教课每天都有一个 “Daily Report”，明天刚好轮到你展示，但是你因故不能按时展示，请根据以下要点用英语给你的外教老师David写一封电子邮件；‎ ‎1．表示歉意；‎ ‎2．解释原因；‎ ‎3．请求调整时间．‎ 注意：‎ ‎1．词数80左右；‎ ‎2．可适当增加细节，以使行文连贯．‎ 第二节 概要写作（满分25分）‎ 阅读下面短文，根据其内容写一篇60词左右的内容概要．‎ When a rather dirty, poorly-dressed person kneels at your feet and puts out his hands to beg for a few coins, do you hurry on, not knowing what to do, or do you feel sad and hurriedly hand over some money? What should our attitude to beggars be? There can’t be no question that the world is full of terrible sad stories. It must be terrible to have no idea where our next meal is coming from. It seems cruel not to give some money to beggars．‎ Certainly, most of the world’s great religions order us to be open-hearted and share what we have with those less fortunate than ourselves. But has the world changed? Maybe what was morally right in the old days, when one knew exactly who in the village had suffered misfortune and needed help, is no longer the best idea. Quite a few people will not give to beggars. Let us look at their arguments．‎ First, some believe that many city beggars dress up on purpose to look pitiable and actually make a good living from begging. Giving to beggars only encourages this sort of evils. Secondly, there is the worry that the money you give will be spent on beer, wine or drugs. Thirdly, there is the opinion that there is no real excuse for begging. One might be poor, but that is no reason for losing one’s sense of pride and self-dependence．‎ Related to this is the opinion that the problem should be dealt with by the government rather than ordinary people. Some people think beggars should go to the local government department and receive help．‎ It is hard to come to a conclusion: there are various cases and we must deal with them ‎ differently. A few coins can save a life in some situations, and even if the money is wasted, that does not take away the moral goodness of the giver．‎ 东阳中学2020年上学期高二英语期中答案 ‎ 听力 ‎ ‎1-5 ABAAC 6-10 ACBCB 11-15 BACAC 16-20 BBCAB 阅读理解 ‎21-23DCA 24-26 DBC 27-30 CBDA．‎ 任务型 ‎ ‎31-35 DGABF 完形填空 ‎36-40 BCADA 41-45 DCABA 46-50 DCDCB 51-55 DCDBA 语法填空 56． a 57．used 58．up 59．pretending 60．Neither ‎ ‎61．truly 62．was told/had been told 63．Success 64．on 65．who 书面表达 应用文 Dear David，‎ I am writing to show my deep apology for not being able to make the Daily Report tomorrow.‎ As one of the representatives of our school, I am scheduled to participate in a Poetry Reading Competition tomorrow, which makes it impossible for me to attend your English class. However, practising my spoken English in your class is what I have been longing for, so it would be a real pity just to let the chance slip away. I sincerely hope you can rearrange my presentation, offering me another opportunity．‎ Once again, I am sorry for any inconvenience caused. Hope you can accept my apology and thank you for your understanding．‎ Yours sincerely，‎ Li Hua 概要 In old times people thought it was morally right to help the less fortunate, but today many choose not to give beggars money. They think some beggars make a good living from begging or ‎ they worry the money given will be misused. Besides, it’s the government’s duty to deal with the problem. However, different cases call for different solutions. And we should recognize the giver’s goodness．‎ ‎听力(Text 1)‎ M: What floor would you like me to press?‎ W: Thirty-six, please.‎ M: We’re on the same floor. I’m in the Williams Company.‎ W: Me too. I’m new here.‎ ‎(Text 2)‎ M: Jane, suppose you lost all your money while taking a vacation overseas, what would you do?‎ W: Well, I guess I’d sell my watch or computer or do some odd jobs till I could afford a return plane ticket.‎ ‎(Text 3)‎ W: If I were you, I’d take the bus to work. Driving in that rush-hour is terrible.‎ M: But by the time the bus gets to my stop, there aren’t any seats left.‎ ‎(Text 4)‎ M: Now remember. We’d like the master bedroom to open onto the garden and the pool area.‎ W: Don’t worry. I have everything written down. I’ll have your plan ready in two weeks, and I’m sure you’ll be pleased with the design I have in mind.‎ ‎(Text 5)‎ M: Why was the office door locked yesterday when I came back for an important document that I had asked you to prepare?‎ W: Sorry, Mr. Lawson. You know, my daughter had a bad cold, so I had to take her to the doctor.‎ ‎(Text 6)‎ W: Sir, may I help you?‎ M: I’d like a ticket to Chicago.‎ W: For today?‎ M: No, early Monday morning.‎ W: We have a flight that will put there at 9 am, is that OK?‎ M: Nothing earlier? I have an appointment at 8:30.‎ W: I’m afraid not, unless you want a night flight.‎ M: A night flight?‎ W: Yes. It will get you there bright and early, at 6:45 am in fact. Is that too early?‎ M: I guess that will be OK. What’s the difference in price?‎ W: Better price. Night flight is cheaper. One way or round trip?‎ M: One way.‎ W: Well. The flight number is 302 at Gate Five.‎ M: Thank you. I’ll be there on time.‎ ‎(Text 7)‎ W: Peter, you’re learning to drive, aren’t you? Do you go to the AA Driving School?‎ M: Actually it’s called the ABC Driving School.‎ W: Is it expensive?‎ M: I’ve had ten lessons already and each one is fourteen dollars.‎ W: I see. And is the teacher’s car new?‎ M: Yes, and it’s not a big car, so parking is easy.‎ W: When are you going to take your driving test?‎ M: I failed it last week.‎ W: Did you hit something or…‎ M: The traffic lights were red but I didn’t see them and I couldn’t brake in time.‎ W: Never mind. You can take the test again. Tell me about your teacher. Is he friendly?‎ M: He’s OK. He’s quite young and interesting to talk to, but my father will give me my next lessons. He’s cheaper.‎ ‎(Text 8)‎ W: What’s wrong with you?‎ M: I get the blues. I always feel sad and worthless.‎ W: Well, we all get the blues now and again. However, if the blues last for a long time and lead to difficulty in thinking and make your daily life in chaos, it can be a mental problem. How long have you been like this?‎ M: For quite a long time.‎ W: You may have a mental problem. It can be caused by over-use of drugs. Those who have a family history of mental illness usually have a greater risk of this problem. Sometimes the worrying changes in life can also lead to it.‎ M: I see. I really had a breakup of a love relationship. What should I do?‎ W: You should do some physical exercise regularly. How are your meals? Do you eat well?‎ M: Yes, I think so.‎ W: Good. Then find positive activities to take part in. I know it’s difficult for you, though.‎ ‎(Text 9)‎ M: Hello. How may I help you?‎ W: I can’t believe this is happening. I called and ordered a pair of sports shoes last Monday, but today I found you sent me a different pair of shoes.‎ M: What do you mean?‎ W: Neither the color nor the size of the shoes is right. I ordered a purple pair but the shoes you sent to me are yellow. Even if I can stand the color, the size of the shoes makes me upset. I can’t even put my feet in!‎ M: I’m really sorry, madam. I will have a check right away. Would you please tell me your order number?‎ W: It is X25061.‎ M: Oh, just a minute. I do apologize, madam. I do see a big mistake. I will be happy to correct the size and the color and send a new pair to you by express mail right away. Does it seem ok?‎ W: Oh, well, but I’m losing confidence in you. I want my money back.‎ M: Well, madam. I do apologize for our mistake. We can give you a discount if you don’t return the shoes.‎ W: Sorry, I insist.‎ M: OK, then. You’ll get your money three days after we receive the shoes.‎ ‎(Text 10)‎ W: Congratulations, everybody. Welcome to our college.The starting of college can be both exciting and worrying.No matter what you are going to learn, you have to make some plans. In the first few months, you’re supposed to spend some time walking around the campus and find out what it is like. Try your best to get accustomed to the life here and get to know your teachers and classmates. Trying to understand what our college expects from you will help you clearly set up your own goals. During this time, you’re supposed to work hard to pass the exams to get your credits. But you should always bear in mind that the most important thing for you is to put ‎ some energy into learning how to learn. Thinking about what you want from the college and how you can reach your goals will help you. You will encounter some difficulties in your studies and learning is not always a pleasant journey. Some of you may find your studies are not exciting and are thinking of stopping learning. In this case, just think it over before you make the decision. Learning is so important that it will affect your future life and work. Our college can answer your real learning needs if you can make up your mind to go through with it. This is what I’d like to say to you at the moment. If you still have any questions, please raise your hand. Thank you.‎