2018届书面表达之写感谢信、邀请信、投诉信课件（21张）

2018届书面表达之写感谢信、邀请信、投诉信课件（21张）

2018 届二轮复习 书面表达之如何写 感谢信、邀请信、投诉信 【写作指导】 一、感谢信 感谢信是得到某人或某单位的帮助、支持或关心后答谢别人的书信。 感谢信一般包括以下内容： 1. 开头简述写信目的，即感谢的具体原因和内容 ( 如感谢对方的礼物、热情招待、帮助、支持或推荐等 ) 。 2. 正文部分可指出由于对方的帮助自己 受到的益处，或表达对所受礼物的喜爱等。 3. 结尾可表达希望继续合作、保持联络的愿望或有机会报答对方的承诺，并再次表达诚挚的谢意。 常用表达： I’m writing to express my thanks for ... I’m writing to show my sincere / great appreciation for your timely help and assistance. I’d like to convey in this letter my heartfelt thanks to you for ... Thank you so much for the gift you sent me. I must thank you again for your generous help. I’m most grateful for your selfless donation. My true gratitude is beyond the words’ description. Please accept my gratitude, now and always. 二、邀请信 邀请信是人们在日常生活、社会生活和外事活动中经常使用的一种应用文体，其特点是简短、热情，给人以真诚、亲切的感觉。 邀请信一般包括以下内容： 1. 开头一般开门见山，直接说明用意，礼貌而友好地发出邀请。 2. 正文部分通常包括活动内容 ( 是晚会、晚餐还是一般的聚会 ) 、活动的时间和地点，有时也可以告诉对方邀请的人员等。 3. 结尾表示感谢、希望对方回复或希望对方按时到达。 常用表达： We are going to have a party and invite you to ... I’m looking forward to seeing you. We are longing to hear from you. Be sure to come here on time. 三、投诉信 在日常生活中，人们常会遇到令人不满意的情况，如所购买的商品有瑕疵、售后服务不好、旅游过程中受到不公正的待遇等。这时我们可以写投诉信以求问题得到解决。投诉信与普通书信格式一样，但要注意的是写投诉信是为了解决问题，因此写信时一定要态度诚恳、礼貌委婉。 投诉信一般包括以下内容： 1. 自我介绍； 2. 写信的目的； 3. 投诉的原因 ( 具体讲述不满意的地方 ) ； 4. 希望得到的结果 ( 提出相应的解决方案 或建议性的意见 ) ； 5. 表示感谢。 常用表达： I’m feeling annoyed ... I am writing to complain about / express my dissatisfaction / disappointment with ... Excuse me, I think you’ve given me the wrong ... Excuse me, but there’s a problem with ... There are some problems with ... I’m really not happy ... I’m sorry to bother you but ... I’m afraid there may be a misunderstanding. I understand it’s not your fault, but ... I’d like a full refund. I would appreciate it if you ... as soon as possible. I feel something should be done about ... I am looking forward to your early reply. 【真题再现】 A  (2012 年天津卷书面表达 ) 假设你是李津，你的美国朋友 Chris 就读于天津某国际学校。他热爱中国文化，特别是戏曲文化。 8 月 5 日下午 2 ： 00 在新落成的天津大剧院将上演越剧 《 梁山伯与祝英台 》 。请你根据以下提示，用英语给 Chris 写一封电子邮件，邀请他一起观看演出。 1. 提出邀请并简述原因； 2. 提出观剧后活动建议 ( 如参观附近的博物馆或美术馆等 ) ； 3. 请求对方回复。 注意： 1. 请使用规范英语，词数不少于 100 ； 2. 可适当加入细节，以使内容充实、行文连贯； 3. 开头和结尾已给出，不计入总词数。 参考词汇： 越剧 Shaoxing Opera 《 梁山伯与祝英台 》Butterfly Lovers 天津大剧院 Tianjin Grand Theater Dear Chris, I have good news to tell you.      _________________________________ _________________________________    Yours, Li Jin 【参考范文】 Dear Chris, I have good news to tell you . The masterpiece of the famous Shaoxing Opera — Butterfly Lovers will be put on at 2 o’clock p.m., Aug. 5th in Tianjin Grand Theater. I’m looking forward to your showing up in the theater, for, as far as I know, you are enthusiastic about Chinese traditional culture, particularly Chinese Opera. I’m certain that you will devote yourself to watching it at that time and be attracted by its wonderful and moving plot. After the performance, I’m eager to show you around some places of interest, or some culture centers of Tianjin, such as the museum and the art gallery. I will appreciate it if you immediately make an reply to me. And I sincerely long to meet you early. Yours, Li Jin B (2008 年湖北卷书面表达 ) 假设你是卜曼宜 , 你购买了一部某外国公司生产的手机 , 因有质量问题 , 要求该公司更换。请根据下列要点 , 用英文写一封电子邮件。 要点： 1. 问题：手机不响铃，不能发短信；该产品已售完，无法更换；型号新，无配件，无法维修。 2. 要求：公司应尽快予以更换。 注意 : 1. 词数为 100 左右； 2. 参考词汇：配件 spare part ； 3. 电子邮件的开头和结尾已为你写好 （不计入你所写词数）。 Dear Sir, I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr. 2008 at Tele Mall in Wuhan, P. R. China.__________________________________________ __________________________________________ Thank you for your consideration. Sincerely yours, Bu Manyi 【参考范文】 Dear Sir, I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr. 2008 at Tele Mall in Wuhan, P. R. China. Ten days after that, it didn’t ring or send text messages. Then I took it to the seller, but was told that the model had been sold out and I had to wait at least three months for a new one. Later I went to the repairman. He said since it was a new model in China, it was impossible to fix it without the right spare parts. I was so desperate on hearing that. How can I wait that long? Therefore I require that you send me a new one of the same model within a month. Thank you for your consideration. Sincerely yours, Bu Manyi